Penggunaan Social Software dalam Penerapan Business Process Management dan Knowledge Management
Synopsis
Buku ini membahas tentang Business Process Management dan Knowledge Management yang diterapkan oleh perusahaan. Tahapan identifikasi manajemen proses bisnis pada perusahaan, identifikasi pengelolaan pengetahuan yang membantu proses bisnis, dan melakukan indentifikasi bentuk penggunaan serta menganalisis pemanfaatan social software pada penerapan BPM-KM di perusahaan. Penggunaan social software pada upaya BPM dapat secara aktif melibatkan semua pemangku kepentingan yang relevan serta membantu pada proses pengelolaan pengetahuan
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10 November 2022
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